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IT Contract & Service Manager at Elopak

Stilling IT Contract & Service Manager
Publisert 24 Jun 2026
Utløpt 24 Jul 2026
Selskap Elopak
Sted Asker | NO
Ansettelsesform Full Time

Stillingsbeskrivelse:

Siste jobbinformasjon fra Elopak for stillingen som IT Contract & Service Manager. If the IT Contract & Service Manager ledige stillingen i Asker matcher dine kvalifikasjoner, vennligst send din oppdaterte søknad eller CV direkte via Jobkos-portalen.

Vær oppmerksom på at det ikke alltid er enkelt å søke jobb, da kandidater må oppfylle visse krav satt av selskapet. Vi håper karrieremuligheten hos Elopak for stillingen som IT Contract & Service Manager nedenfor passer for deg.

Main Responsibilities

  • Service Management Ownership: Own and continuously develop Service Management practices, ensuring high-quality delivery across workplace services, service desk, onsite support, and ITSM processes (incident, problem, change, and request management).
  • Contract & Vendor Management: Manage assigned partner contracts, ensuring service quality, performance, and alignment with business requirements.
  • Demand & Capacity Planning: Lead service planning across short-, medium-, and long-term horizons, aligning with business needs, strategies, and IT roadmaps.
  • End-User Experience & ITSM: Own ITSM processes and the end-user environment, ensuring reliable services across devices, applications, and licenses while continuously improving user experience.
  • Performance & Cost Control: Oversee service delivery, manage contractual changes, and ensure accurate billing, forecasting, and cost control.
  • Resilience & Improvement: Support disaster recovery planning and drive continuous improvement of services, processes, and partner collaboration.

The Stilling is based at Elopak Corporate Offices in Spikkestad, Norge. You will collaborate closely with global teams and external partners, and some travel (10-20%) should be expected.

Qualifications
  • Higher education in IT, Engineering, Business, or a related field
  • Strong background in IT service management, including ITIL processes and service delivery models
  • Proven track record in managing vendors and contracts, including outsourced IT services, cost control, billing, and forecasting
  • Solid knowledge of ITSM tools and service desk environments (e.g. ServiceNow), combined with a focus on end-user service quality
  • Strong stakeholder management skills and the ability to collaborate across functions in an international environment
  • Fluent in English, additional languages are a plus
  • Legal authorization to work in Norge is required
Why Join Us?

At Elopak, we give you the opportunity to make a difference by shaping a function that is currently being established within a global organization of 2,600 employees operating in more than 40 countries, driven by a shared ambition to create sustainable packaging. Join a Selskap where sustainability is at the core.

We offer a competitive salary and benefits package, including a solid pension scheme, health insurance, and other employee benefits, making this an attractive and rewarding opportunity for individuals committed to making a positive impact on the future. Be part of an innovative culture that values creativity and fresh ideas. Enjoy the benefits of a flexible environment that promotes work-life balance.

How To Apply

Did we catch your interest in a varied and challenging job? Then we’re looking forward to receiving your application via our recruiting portal! (The Stilling may be filled before the application deadline, given the right candidate)

For more information, please contact Carina Steffens, Senior Talent Acquisition Partner via

#J-18808-Ljbffr

Jobbinformasjon:

  • Selskap: Elopak
  • Stilling: IT Contract & Service Manager
  • Arbeidssted: Asker
  • Land: NO

Slik sender du inn en søknad:

Etter å ha lest og forstått kriteriene og minimumskravene som er forklart i jobbinformasjonen IT Contract & Service Manager at the office Asker ovenfor, vennligst ferdigstill søknadsdokumentene dine som søknadsbrev, CV, kopi av vitnemål og andre vedlegg. Send inn via 'Neste side'-lenken nedenfor.

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Lignende ledige stillinger

  IT Contract & Service Manager at Elopak
Publisert: 2 hours ago

Beskr.: Main Responsibilities Service Management Ownership: Own and continuously develop Service Management practices, ensuring high-quality delivery across workplace services, service desk, onsite support, a...

Selskap: Elopak | Sted: Asker
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